How many opportunities is your business losing?
Missed calls. Slow replies. After-hours enquiries that disappear. Many business owners never see where potential revenue is slipping through the cracks. Take the 2-minute Missed Opportunity Audit to identify possible gaps in the way your business handles enquiries and follow-up.
What is the Missed Opportunity Audit?
The Missed Opportunity Audit is a free 2-minute business assessment from Talk2Aiva by SWASCO. It helps UK service businesses identify potential gaps caused by missed calls, slow enquiry response, after-hours enquiries and inconsistent customer follow-up.
What does the audit look at?
The audit considers areas such as:
- Missed calls
- Lead response time
- After-hours enquiries
- Website and social media enquiries
- Lead capture and qualification
- Follow-up consistency
- Appointment booking
- Customer communication
Who is it for?
The audit is designed primarily for UK service businesses that depend on incoming enquiries, telephone calls, appointments, quotations or consultations to generate revenue.